Customer Service
General Policies
All in stock items will normally be shipped within 3 to 5 days from the time your order is received. Out of stock items may take up to 6 weeks to ship. We will do everything we can to ship your order in a timely fashion.
Shipping Policies
We offer the following shipping methods and delivery times:
Standard: |
UPS Ground |
Shipping Charges |
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» We presently cannot accept orders for shipment outside of the United States. |
Taxes
We collect state sales tax when the shipping address is in one of the following states:
State |
Rate | |
|---|---|---|
MD |
5% |
Credit Cards Accepted
Please note that we accept American Express, Discover, Mastercard, Visa.
Return Policies
We will gladly exchange your purchase for another color or size, or another item, or provide you with a store credit for a future purchase. Exchanges will be accepted under the following conditions:
We will refund your credit card if you are not satisfied. Returns must be made within 14 days of receiving your order or a refund will not be allowed. Items must be returned in their original condition, unworn, with all original tags attached. Postage will not be refunded and postage. Customer must pay for shipping charges on returned items.